Yes, DDoS protection is included with your server and does not incur any additional costs. It is a hardware protection from Juniper and Arbor capable of successfully mitigating even larger attacks.
What is done for environmental protection?
Our data centers use 100% green energy generated from water and wind power with 0% CO2 emissions. Additionally, we prioritize energy-efficient hardware, a crucial criterion in component selection.
How can I contact support?
You can reach our support 24/7 via email. Typically, you will receive a response within minutes to hours. We do not use any templates. Feel free to test our support and form your own impression!
Which operating systems are available?
We provide current versions of Ubuntu, Debian, and Windows. You can change the operating system anytime with a few clicks. The reinstall usually takes less than 30 seconds.
How does the Cloud Cluster work?
We redundantly store your server's data on a network storage running on Ceph. If a server host fails, the server is booted on another host within seconds, and the IP address is rerouted accordingly.
How and when can I cancel?
You can cancel your contract anytime at the end of the paid period. Yes, really: We have no cancellation periods. We want to bind you through performance, not deadlines. Cancellation is convenient with a click in the customer area.
Do you have questions about our products or your contract? Just email us, and we'll respond as soon as possible.